Privacy policy

We are pleased that you are visiting this website (“Site”). This Data Protection Policy is maintained by Join Alternative, a unit of Krishna Terine Pvt. Ltd.

We are committed to protect and respect your privacy. We will only collect and process personal data to the extent it is allowed to do so, and will process personal data in a lawful, fair and transparent manner. This document explains what personal data we collect, for what purpose, to whom we disclose the data, and for how long we keep your personal information into our database.

What data we collect & process?

In order to provide certain products, services or information to you, we may ask that you register and provide us with information about you such as contact information and identifying, authenticating, location and/or professional data. We process your personal data when you have consented for it. The processing is needed for the performance of a contract, when Join Alternative is legally obliged to do so, or when the processing is necessary for the legitimate interest of the company.

Where do we process our data?

The personal data that we have collected from the customers is generally stored within the boundaries of India but can be transferred and processed outside when necessary. Any such transfer of your personal data will be carried out in compliance with applicable laws and without undermining your statutory rights.

Who has access to your data?

The personal information collected from you, is available and accessible only to those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be shared with suppliers and sub-contractors (processors and sub-processors) carrying out certain tasks on Join Alternative’s behalf and with independent third-parties.

We reserve the right to transfer any personal data we have about you in the event that we merge with or are acquired by a third party, undergo another business transaction such as a reorganization, or should any such transaction be proposed.

How long we hold your personal information?

We will only hold your personal data as long as necessary to fulfill the purposes for which the data is collected before making it non-identifiable (anonymous) or deleting it. Unless there is a contractual or legal requirement to retain data for a longer period.

What are your rights?

Depending upon your jurisdiction, you may have the right to request access to your personal data, rectification/correction, erasure (subject to limitations stated below) and data portability. Under certain conditions, you may also object to the processing of your personal data or restrict the processing. If you have given consent for processing your personal data, you have the right to withdraw your consent.

Following are the situations when you cannot erase the data collected by company.

• You have an ongoing matter with Customer Service.

• You have an open order which has not yet been shipped or partially shipped.

• You have an unsettled debt with us, regardless of the payment method.

• If you are suspected or having misused our services within the last four years.

• Your debt has been sold to a third party within the last three years or one year for deceased customers.

• Your credit application has been rejected within the last three months.

• If you have made any purchase, we will keep your personal data in connection to your transaction for maintaining the records.